The installer, Mike, Did a Great Job – Very Professional
I had my old garage door rails, springs, rollers & all moving parts replaced and a new opener system installed. Even though there was a miss-communication at first, Mike would not quit until I was happy and honored the originally agreed on price. Very professional and a job well done.
JamesWilmington , DEJune 1, 2017
Fast and quality service. Nice clean work
John StadulisPhiladelphia , PAOctober 10, 2017
I called for a new pull-up door and it was installed within 2 days. The installer Jimmy was extremely friendly and professional. No run around and I’m happy with the results. Thanks again. 10/10 would reccomend.
Seamus July 7, 2020
Excellent service and product!
My husband saw a Master Garage Door van driving by, and he asked the driver if he could stop by our house and fix the stripping surrounding our garage door. My husband went to work. I was on a vacation day and was home that day. Within the hour, the owner (Jimmy) arrived, did the job, charged us a fair price, and everything was perfect.
Then, I had a new car and needed a new remote garage door opener and called Master Garage Door. Tina made the appointment, efficiently and politely, and she sent Jimmy to our house. He showed up exactly on time and immediately assessed the situation. Without any pressure either way, he explained my choices and told me that, if I wanted, I could have a much newer (our garage door opener system was 25 years old!) system, 3 remotes, it would be much quieter, and it could be done the next day, even with all the rain in the forecast. It seemed too good to be true, and he could read my hesitation. On his cellphone, he brought up videos with audio of my system (loud, screeching noise) and the new system (unbelievably quieter) and shared them with me. Although it was the more expensive option, he still told me he would be happy to do either job. He hadn\'t steered me wrong before, so I went with the newer system, and what a outstanding choice that turned out to be. He showed up right on time, did the entire job precisely as he described, left no mess, took care of every detail, and followed my instructions exactly. I didn\'t even have to mail payment. Tina came to our house to pick up my check. They could not have been more accommodating and fabulous.
The only bad part is in the eyes of my kids! With the loud, screeching garage door, they used to know when I was arriving home and pulling my car into the garage. That gave them a minute\'s advance notice to quickly hide the junk food, clean up their rooms, turn off their ridiculous computer video games, and pretend they were doing their homework. Now, with the much quieter garage door, they don\'t hear me when I arrive home, I pull my car into the garage, and I open the door and make my way upstairs and catch them in the act!
I highly recommend Master Garage Door, as they are technical experts and are extraordinarily customer-focused.
Jacquelyn BaderGarage door opener system and remotesJuly 7, 2020